Senior Collection Specialist

Job Number: R10003555
Brand: Fox News Channel
Job Type: Administrative, Customer Service & Support, Finance / Accounting, News
Location: New York, New York, United States of America
Job Posting Date: July 6, 2018
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Fox News Channel

Fox News Channel (FNC) is a 24-hour all-encompassing news service dedicated to delivering breaking news as well as political and business news. A top five cable network, FNC has been the most-watched news channel in the country for more than 14 years and according to a Suffolk University/USA Today poll, is the most trusted television news source in the country. Owned by 21st Century Fox, FNC is available in more than 90 million homes and dominates the cable news landscape, routinely notching the top ten programs in the genre.


Fox News is looking for a Senior Collection Specialist to join our New York Bureau. As the Senior Collection Specialist you will practice excellent customer services skills to collect payments from agencies and advertisers. Your strategic problem solving and negotiation skills will allow you to build relationships with our clients and coordinate payment options to expedite the collections process.


  • Daily collection efforts using excellent customer service skills and effective collections strategies pertinent to the Media Industry
  • Cultivate and maintain a good relationship with all agencies and advertisers to expedite collection of all aged accounts
  • Embrace a culture of continuous improvement and due diligence that lead to streamlining and successful audits
  • Maintain excellent working relationship with the Sales Team and Clients to resolve all discrepant accounts in the timely manner
  • Help document and resolve discrepant accounts
  • Process all necessary invoice adjustments and Customers’ refunds
  • Work collaboratively with the Cash Team to ensure that all funds are properly and promptly allocated
  • Assist in the reconciliation of Cash in Advance (CIA) and Prepaid Programming accounts
  • Preparation of monthly advertising sales invoices including distribution of monthly invoices to customers
  • Assist with month end procedures
  • Ad hoc as required


  • A Bachelor Degree in Accounting or related business field is preferred
  • Familiarity with major agency’s customer portal
  • Excellent working knowledge of the Media Industry with 7+ years of experience in a progressive AR/Collection role
  • Ability to work well in a team environment
  • Outstanding communication and customer service skills
  • Excellent judgement and problem solving skills
  • Fluent in account reconciliation
  • Excellent organizational skills
  • Strong sense of ownership and perseverance
  • Fluent in MS Excel and Word

Please attach a resume to be considered, applications without resumes will be considered incomplete and will not be reviewed.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

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